Consortial Systems Librarian

University of Maryland•College Park, MD

4d•Onsite

About The Position

As the largest university library system in the Washington, D.C./Baltimore region, the University of Maryland (UMD) Libraries serve more than 41,000 students and 14,000 faculty and staff of the flagship College Park campus. Our extensive collections, innovative programs, and dynamic services enable student success, support teaching, research, and creativity, and enrich the intellectual and cultural life of our community. A member of the Big Ten Academic Alliance and the Association of Research Libraries, the UMD Libraries are nationally recognized for excellence in advancing the role of academic libraries. We are dedicated to fostering a welcoming and collaborative workplace where employees can grow, contribute their strengths, and be part of a community that advances discovery and learning. The Consortial Systems Librarian reports to the Head, Consortial Library Systems and Operations within the University System of Maryland and Affiliated Institutions (USMAI) Library Consortium. The incumbent provides technical support and functional expertise for our third-party applications and shared systems, including EZ Proxy and Alma / Primo VE. As part of the Systems and Operations Team, this role serves all members of (USMAI) Library Consortium and works with other USMAI team members to meet operational objectives and maintain current systems and services. The Consortial Systems Librarian supports excellence through system and subject matter expertise, especially in electronic resources systems and troubleshooting, acquisitions functions and general system administration. This role troubleshoots issues and responds to member problems through Jira Service Management and Salesforce, and fosters collaboration by liaising with consortium committees, communities, and working groups in suggesting and drafting policies, procedures, and program development. The incumbent must have or develop broad and detailed mastery of these systems, especially in electronic resources, to help the consortium maximize efficiencies through both workflows and system integration. This is a highly collaborative role that supports 17 diverse academic institutions across the State of Maryland and requires strong analytical, communication, and problem-solving skills. PTK Faculty Information This position is appointed as a professional track faculty member within the Faculty Specialist Ranks as established by the University of Maryland. This is a non-tenured, contractual position. Rank at appointment is based on the successful applicant's experience and relevant credentials. Library PTK Faculty must demonstrate accomplishment and/or evidence of potential future accomplishments in 2 areas: 1) librarianship, which includes the assigned area(s) of responsibility and professional development; 2) service, which includes participation in library, university, local, and national committees and professional organizations beyond the assigned area(s) of responsibility.

Requirements

Master’s degree in Library and/or Information Science from an ALA-accredited institution or a non-USA equivalent; or a graduate degree relevant to the position’s duties.
One year of experience using an Integrated Library System (ILS) or other library system.
Ability to work independently as well as collaboratively with strong interpersonal and communication skills.
Knowledge of technology troubleshooting principles.
Knowledge of Integrated Library Systems.
Strong verbal and written communications.
Familiarity with shared library systems and vendor ecosystems.
Commitment to equity, accessibility, and inclusive practices.

Nice To Haves

Experience with EZProxy administration.
Experience with ILS electronic resources, acquisitions functions, and general systems administration, especially Alma / Primo VE.
Experience providing excellent customer support.
Experience writing clear end-user documentation and/or delivering presentations or training sessions.
Experience working with service desk software, especially Jira Service Management.
Experience planning and managing projects, including coordination with multiple stakeholders.

Responsibilities

Provides technical support and functional expertise for third-party applications and shared systems, including EZ Proxy and Alma / Primo VE.
Serves all members of the USMAI Library Consortium as part of the Systems and Operations Team.
Works with other USMAI team members to meet operational objectives and maintain current systems and services.
Supports excellence through system and subject matter expertise, especially in electronic resources systems and troubleshooting, acquisitions functions and general system administration.
Troubleshoots issues and responds to member problems through Jira Service Management and Salesforce.
Fosters collaboration by liaising with consortium committees, communities, and working groups in suggesting and drafting policies, procedures, and program development.
Develops broad and detailed mastery of systems, especially in electronic resources, to help the consortium maximize efficiencies through both workflows and system integration.