Console Operator (Onsite- NYC)

Broadridge•New York, NY

6d•Onsite

About The Position

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team. Maintains and services work facilities to ensure that they meet the needs of the organization and its associates. Responsibilities include the design, planning, construction, safety and maintenance of grounds and building infrastructure. Including office management activities such as: office space and furniture, central supply, mail, print services, maintenance, records, document production, cafeteria and other services for associates. Responsible for: The physical security of the site in regards to protection of assets and personnel. Monitoring and controlling personnel access into the facility. Monitoring and reporting the following: event alarms triggered on the access control system and or closed-circuit television (CCTV) system, ID/access badge issue, physical security of the site, and the historical log book. Responding, evaluating and resolving any event alarms received at the console monitoring station. Conducting roving patrol inspections of the Broadridge facilities, both external and internal, and notifying the proper Broadridge authority of any issues found to include procedural breaches in security policies. Keeping the Security Management Team abreast of all security matters and issues as they pertain to the site and performing additional duties as directed.

Requirements

High School diploma is required.
Minimum of three years of experience in the security field.
Ability to communicate orally with other Security and Facility personnel.
Ability to communicate in the written form in a clear and concise manner.
Must be vigilant, reporting any security issues or incidents.
Knowledge of filing is required.
Knowledge of phone courtesy is required.
Ability to use personal computer, including a basic level of Typing, MS Excel, MS Word, and MS PowerPoint is required.
Must have flexibility.
Able to work from Monday to Friday 7 am. to 3 pm. Shift is subject to change based on coverage and department needs.

Nice To Haves

CPR qualified preferred.

Responsibilities

Maintain and service work facilities to ensure they meet the needs of the organization and its associates.
Design, plan, construct, ensure safety, and maintain grounds and building infrastructure.
Manage office space and furniture, central supply, mail, print services, maintenance, records, document production, and cafeteria services.
Ensure the physical security of the site, protecting assets and personnel.
Monitor and control personnel access into the facility.
Monitor and report event alarms triggered on the access control system and/or CCTV system.
Manage ID/access badge issuance.
Monitor the physical security of the site and the historical log book.
Respond to, evaluate, and resolve any event alarms received at the console monitoring station.
Conduct roving patrol inspections of Broadridge facilities, both external and internal.
Notify the proper Broadridge authority of any issues found, including procedural breaches in security policies.
Keep the Security Management Team informed of all security matters and issues pertaining to the site.
Perform additional duties as directed by management.
Travel and perform other related duties and functions as assigned by management.