Conseiller ou conseillère, Développement des affaires

Desjardins • Toronto, ON

1d

About The Position

This role involves establishing advisory relationships with clients, identifying their current and potential needs, and supporting client retention. The position requires setting goals and advising members and clients on the best solutions and strategies. Responsibilities include processing client requests, solving complex problems, and following up with practitioners. The role also involves identifying problems, recommending solutions, collecting and analyzing data, and preparing reports. Assessing customer satisfaction, service quality, and implementing improvements are key. Continuous monitoring of the industry for trends, opportunities, and best practices is also expected. The role emphasizes being action-oriented, customer-focused, valuing differences, driving results, possessing interpersonal savvy, and demonstrating nimble learning.

Requirements

• Action oriented
• Customer Focus
• Differences
• Drive results
• Interpersonal Savvy
• Nimble learning

Responsibilities

• Establish an advisory relationship by identifying current and potential needs and supporting client retention
• Set goals and advise members and clients on the best solutions and strategies
• Process client requests for information and solve complex problems. Follow up with practitioners as needed
• Identify problems and recommend solutions
• Collect, compile and analyze data. Prepare reports and recommendations
• Assess customer satisfaction and service quality, follow up and make improvements as needed
• Monitor the industry to stay on top of the latest trends, opportunities and best practices in your field.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed