Connected Services Systems Analyst

Agama Solutions•Auburn Hills, MI

5d•Onsite

About The Position

The Connected Services Systems Analyst/PM will be responsible for comprehending, analyzing, and interpreting complex systems within the automotive industry, with a focus on connected car experiences. This role involves conducting needs discovery, documenting requirements, creating functional specifications, process mapping, and participating in design sessions. The analyst will act as a liaison between business and technology teams, ensuring system integrations and product roll-outs align with business and technical specifications. They will also be responsible for identifying system gaps and risks, demonstrating subject matter expertise, and continuously evolving their understanding of the product/feature portfolio.

Requirements

Automotive Industry and Connected Car experience preferred.
Product Management/Product Owner Roles and experience.
Ability to comprehend, analyze, and interpret complex systems.
Strong analytical and problem-solving skills.
Strong verbal and written communication skills.
Strong systems analysis and business design skills.
Experience in all aspects of systems and business analysis (Hands-on experience creating concepts, flows, use cases, functional modeling).
Strong facilitation and workshop management skills (JAD, design thinking, etc.).
Experience in full system/product development lifecycle.
Solid project experience with a good technology foundation in modern architecture.
Strong experience in project/product roll-out (Vision, requirements, use cases, traceability, acceptance, etc.).
Experience working as a liaison between business and technology teams.
Understand system integration mechanisms and APIs.
Ability to learn complex eco system of products quickly and document system to system interactions.
Must be able to work on multiple projects concurrently and changing priorities as required to meet platform requirements and timelines.
Works closely with technical staff to ensure changes are implemented according to required business and technical specifications.
Write operational requirements and define support processes for upcoming products and features.
Should be able to understand end-to-end system integrations and capture details and demonstrate in flow diagrams.
Must have ability to identify gaps and risks in the system process flow and report them to the architect/design team.
Ability to comprehend end to end functionality of one or more products/features.
Demonstrate subject matter expertise on the products/features they are responsible for.
Continuously evolve in the current assignment to grow the product /feature portfolio.
Experience in JIRA required.

Nice To Haves

Familiarity with telematics and/or IoT platforms.

Responsibilities

Conduct needs discovery.
Document requirements, create functional specifications, process mapping, and flowcharts.
Participate in design sessions.
Act as a liaison between business and technology teams.
Understand system integration mechanisms and APIs.
Learn complex ecosystems of products quickly and document system-to-system interactions.
Work on multiple projects concurrently and adapt to changing priorities.
Participate in design reviews and proactively escalate issues.
Write operational requirements and define support processes for upcoming products and features.
Understand end-to-end system integrations and capture details in flow diagrams.
Identify gaps and risks in system process flows and report them to the architect/design team.
Comprehend end-to-end functionality of one or more products/features.
Demonstrate subject matter expertise on assigned products/features.
Continuously evolve in the current assignment to grow the product/feature portfolio.