Connected Commerce Controls Analyst-Senior Associate

JPMorgan Chase & Co.•Columbus, OH

6d•$92,150 - $140,000

About The Position

Help shape how we deliver highly personalized money movement and payments experiences at scale. In this role, your insights will influence product decisions and strengthen controls, risk, and regulatory outcomes. You will partner with senior leaders and product owners to connect behaviors to actions that improve customer engagement. Join a collaborative data and analytics community where you can learn, teach, and elevate how analytics is consumed across teams. As a Senior Associate in Connected Commerce Controls Analytics, you will partner with product owners and senior stakeholders to deliver actionable insights across descriptive, diagnostic, predictive, and prescriptive analytics. You will define metrics, identify and source data, build queries, and create executive-ready reporting that supports customer engagement strategies while advancing controls, risk, and regulatory priorities. You will translate complex data into clear narratives that enable leaders to decide if, where, when, how, and whom to engage for stronger customer outcomes. You will also help optimize and automate recurring reporting to improve speed, quality, and consistency.

Requirements

Demonstrate working knowledge of Structured Query Language (SQL) for analytics and reporting
Use Alteryx and Tableau (or comparable data visualization tools) to create insights and reporting outputs
Explain complex concepts clearly to audiences with varying levels of analytics expertise
Translate business questions into measurable metrics, data requirements, and analytical approaches
Present insights effectively through strong written and verbal communication
Execute work independently by showing initiative and following through on deliverables
Prioritize and manage multiple tasks with strong organization skills
Apply operational business knowledge of processes, data, controls, and technology platforms
Demonstrate familiarity with cloud-based data solutions and tools, including Amazon Web Services and Snowflake

Nice To Haves

Bachelor’s degree with 3+ years of analytics experience
Industry experience in operations, marketing, credit and risk, technology, or finance
Perform advanced data wrangling in enterprise-scale database environments (for example: Teradata, Hadoop, or Amazon Web Services) using joins, sub-queries, and advanced functions
Apply data visualization techniques for analysis and presentation (Tableau preferred)
Use Jira, Confluence, and Monday.com to support delivery planning and documentation
Demonstrate high proficiency in Microsoft Word, Excel, and PowerPoint

Responsibilities

Manage and enhance the analytics portfolio supporting Connected Commerce product owners in partnership with the Analytics Lead
Define success metrics and measurement approaches aligned to customer engagement and controls priorities
Source data, develop queries, and create reporting products that enable actionable decision-making
Build and maintain high-quality data points using best practices to reduce redundancy and improve reliability
Rationalize complex, normalized executive reporting datasets to enable easier cross-organization consumption
Develop program management reporting and analysis for the Connected Commerce Controls portfolio with the Executive Director and team
Partner with product, data management, strategy, and technology teams to gather requirements and clarify objectives
Translate analysis into meaningful insights and present clear, compelling stories to stakeholders
Optimize, automate, and productionize recurring reports to improve efficiency and scalability
Facilitate cross-functional learning by sharing methods, insights, and reusable assets across the data and analytics community