Congregate Residential Settings Investigator, Bureau of Communicable Diseases

City of New York • New York, NY

3d • $62,868 - $72,298

About The Position

The Congregate Residential Settings Investigator works in the Investigation and Response Unit of the NYC Health Department’s Bureau of Communicable Diseases (BCD), which oversees surveillance and investigations of more than 70 reportable conditions. The role supports communicable disease investigation, surveillance, and response, with a focus on cases and outbreaks in congregate residential settings. It provides infection prevention and control guidance, conducts site visits and interviews, coordinates testing when available and requested, and supports education, outreach, data quality, and emergency response activities.

Requirements

• A baccalaureate degree from an accredited college and two years of experience in community work or community-centered activities related to the duties; or high school graduation or equivalent and six years of related community work or community-centered activities; or equivalent education and/or experience.
• Candidates qualifying through equivalent education and/or experience must have at least one year of experience in related community work or community-centered activities.
• Strong organizational and time management skills.
• Proficiency with word processing and spreadsheets.
• Strong written and verbal communication skills.

Nice To Haves

• Experience with communicable disease investigation and response, including structured interviews and medical chart reviews.
• Knowledge of infection prevention and control principles and practices.
• Familiarity with medical terminology.
• Experience working in or with congregate settings.
• Experience in health education and outreach, including giving presentations.

Responsibilities

• Notify congregate settings of infectious disease cases or outbreaks, respond to inquiries, and provide tailored infection prevention and control guidance, resources, and risk communication.
• Conduct site visits to guide or implement public health interventions, facilitate communication, or assess infection prevention and control needs.
• Develop and maintain relationships with NYC Health Department and city and New York State agency partners who oversee or work with congregate settings; maintain updated partner and facility contact information.
• Coordinate respiratory virus testing at facilities when testing resources are available and facilities request it.
• Conduct data cleaning and quality assurance for documentation of congregate residential setting outbreak or case investigations as needed.
• Plan and participate in communicable disease prevention education and outreach focused on congregate settings; create or review materials such as flyers and presentations.
• Provide investigation and outreach support to other BCD units, including the Respiratory Pathogen and Community Outreach and Health Education Units, as needed.
• Conduct communicable disease investigation, surveillance, and response, including interviewing patients, contacts, health care providers, and congregate setting points of contact.
• Conduct medical chart reviews and abstractions.
• Triage and respond to telephone inquiries regarding infectious disease issues.
• Participate in the Health Department’s Incident Command System to support emergency response activities as needed.

Benefits

• Potential eligibility for federal or state loan forgiveness and repayment assistance programs.
• Premium-free health insurance plan, described as saving employees over $10,000 annually in a 2024 assessment.
• Additional health, fitness, and financial benefits may be available based on the position’s associated union or benefit fund.
• Public sector defined benefit pension plan.
• Tax-deferred savings program.
• Worksite Wellness Program.
• Depending on the position, the ability to work from home up to two days during the week.
• Job security compared with private sector employment.

What This Job Offers

• Job Type: Full-time