Confirmation Specialist
Sunbelt Home Solutions•St. Petersburg, FL
•Onsite
About The Position
We are looking for a passionate, driven Confirmation Specialist to join our dynamic team and play a key role in our continued growth. If you're ready to make a real impact, grow your career, and be part of something bigger—this is your opportunity!
Requirements
- Type a minimum of 35 words per minute (wpm)
- Proficiency in using technology CRM platforms like Market Sharp, Lead Perfection, Improveit360, Salesforce, etc. (We use Lead Perfection and will train right candidate.)
- Strong communication skills and a genuine enthusiasm for engaging with people.
- Must be able to multitask between multiple screens and internet tabs
- Willingness to learn about our industry and products.
- Exceptional organizational skills with the ability to prioritize effectively.
- Comfortable making outbound calls and handling inbound inquiries.
- A pleasant and engaging personality that resonates with prospects.
Nice To Haves
- Bilingual is a plus but not required
Responsibilities
- Confirm upcoming appointment dates with homeowners.
- Inbound and Outbound calls to set appointments
- Providing exceptional customer service and ensuring homeowner satisfaction.
- Dispatch appointments to our sales reps
- Scrub and Verify appointment details to ensure quality appointments.
- Collaborating closely with the Call Center Manager to ensure an efficient schedule.
Benefits
- Competitive pay: Base + BONUS
- Afternoon/Evening Shifts Available
- Top-tier benefits: 401(k), health, dental, vision, and paid time off.
- Fun, Energetic Team environment
- Growth opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
