Configuration Specialist (Remote)

Businessolver

2d•Remote

About The Position

Since 1998, Businessolver has delivered market-changing benefits technology and services supported by an intrinsic responsiveness to client needs. The company creates client programs that maximize benefits program investment, minimize risk exposure, and engage employees with easy-to-use solutions and communication tools to assist them in making wise and cost-efficient benefits selections. Founded by HR professionals, Businessolver's unwavering service-oriented culture and secure SaaS platform provide measurable success in its mission to provide complete client delight. We're currently looking to add a Configuration Specialist to our team! The successful Configuration Specialist will be relentlessly focused on the integrity and accuracy of our data as it is shared with carriers. When our client's employees need access to their benefits, we ensure they have it! The ideal candidate is a DOER…a to-do list lives in fear of our Config Specialists! The Gig: Responsible for participating in all raw materials review and validation Responsible for ensuring system configuration is completed in accordance to requirements documentation Support and follow key work process flows for Annual Enrollment, New Services Implementation as well as Acquisitions and Divestitures system build requirements Complete self-QA on all system build work Establish and follow global process documentation and report any discrepancies in documentation Daily touch-base with necessary internal partners associated with current projects or tasks Accurately maintain capacity and productivity measurements through utilization of task updates Review open tasks daily; prioritize work and escalate when appropriate Address any escalated or global issues related to system build for clients Active participation in training sessions related to new system functionality and processes

Requirements

Bachelor’s Degree or equivalent work experience
2+ years benefits administration plan configuration experience
Experience within the benefit administration industry is required
Strong SQL, MS Access and strong Excel skills preferred
Strong analytical ability, excellent communication skills, both written and verbal, with the ability to manage projects and multiple priorities at the same time
Keen attention to detail - you must pay crazy attention to detail without going crazy
Be a creative thinker - the person who doesn’t settle and always looks for a better way
Ability to compare large data sets, organize data and summarize findings
Working knowledge of business processes, system development and process improvements
Proficient in gathering business requirements, process flows and use cases
Experience with and strong understanding of various technologies and platforms

Responsibilities

Responsible for participating in all raw materials review and validation
Responsible for ensuring system configuration is completed in accordance to requirements documentation
Support and follow key work process flows for Annual Enrollment, New Services Implementation as well as Acquisitions and Divestitures system build requirements
Complete self-QA on all system build work
Establish and follow global process documentation and report any discrepancies in documentation
Daily touch-base with necessary internal partners associated with current projects or tasks
Accurately maintain capacity and productivity measurements through utilization of task updates
Review open tasks daily; prioritize work and escalate when appropriate
Address any escalated or global issues related to system build for clients
Active participation in training sessions related to new system functionality and processes