Configuration Management Specialist II

CommIT Enterprises, Inc

1d • Hybrid

About The Position

CommIT Enterprises, Inc. is seeking a Configuration Management Specialist II to join the team in Quantico, VA. In this role, the successful candidate will be a part of the Configuration Section, which provides operational support to maximize the organization's capabilities and readiness. The objective of the Configuration Management Section is to provide Configuration Management to the organization for both Continental US (CONUS) and Outside Continental US (OCONUS) locations. The section ensures hardware, software, virtual and other service assets/configuration items are properly managed throughout their lifecycle, to include their relationships and dependencies to other related configuration items and associated contracts. Physical service assets and configuration items are currently estimated at 7,000 records, with the integration of network discovery tools. Established in 2001, CommIT is a Certified Veteran-Owned Small Business (CVOSB) providing innovative technical engineering and data science services. Our enterprise systems support includes the Department of Defense’s (DoD) GCSS-MC, CAC2S, TBMCS-MC, and the Department of Veteran’s Affairs’ (VA) telehealth communications. We offer acquisition management, systems engineering, Agile software development, cloud management, IT modernization, data analytics, cybersecurity, and training, including leading-edge DevSecOps, automated testing, and mobile application development.

Requirements

• IAT II (CCNA Security, CYSA+, GICSP, GSEC, Security+CE, CND, SSCP)
• Possess IT Infrastructure Library Foundations certification (ITILv3 or higher)
• 2-3 years providing IT Asset/Configuration Management Support
• Familiarization with IT Service Management (ITSM) concepts, practices, and procedures
• Mid-Level understanding of Microsoft Excel
• Mid-Level understanding of Microsoft Access

Nice To Haves

• Baseboard Management Controller (BMC) Atrium Configuration Management Database (CMDB) training 8.0 or greater
• Mid-level knowledge of the BMC Remedy ITSM suite and associated consoles (e.g., Software Asset Management, Technical Refresh, Change Management, Incident Management, Release Management, Service Request)
• 4-6 years providing IT Asset/Configuration Management Support
• Mid-level knowledge of both BMC Internal Reporting Tool (BIRT), BMC Analytics and SMART reporting (preferred)

Responsibilities

• Analyzes and reconcile large volumes of data to identify discrepancies, assess findings, and develop effective data mitigation strategies.
• Manage and track all customer service assets and configuration items, ensuring accurate records and accountability within the Configuration Management Database.
• Prepares and maintains status reports and lifecycle documentation; supports verification processes and audit activities.
• Conducts physical configuration audits in collaboration with government personnel at five major Client sites. Trips will not exceed 4 days per audit.
• Performs impact assessments of proposed changes, evaluating system dependencies to inform decision-making.
• Provide updates to product catalog for new and retiring products and services.
• Researches lifecycle information and product bulletins for hardware and software to support sustainment planning and refresh/replacement strategies for end-of-life systems.
• Creates and manages requests to update objects within the Remedy system.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees