Human Resources, Administrative Services - Confidential Student Assistant

California State University, San Bernardino•San Bernardino, CA

1d•Onsite

About The Position

Under direct supervision, as a Student Assistant in the Human Resources Division’s Administrative Services team at CSUSB, you will gain hands on experience supporting essential Human Resources operations while developing valuable professional and administrative skills. You will assist with employee records, data entry, document processing, scheduling, customer service, and other departmental projects. This position is ideal for a detail-oriented, dependable, and motivated student who enjoys helping others, staying organized, and contributing to a professional team. Preference will be given to those in a Human Resources field of study.

Requirements

Ability to learn and perform assigned work; follow oral instructions; work cooperatively with faculty, staff, and other students; communicate effectively with all levels; and read and write English at a level appropriate to the position.
Admission or registration as a CSU student.
Maintain a 2.0 G.P.A. or greater per semester and cumulative.
Students must be enrolled in at least halftime units at CSUSB (6 units undergraduate; 3 units graduate)
International students must have full-time enrollment at CSUSB. (12 units undergraduate; 6 units graduate)
Eligible to work in the United States
Social Security Card

Nice To Haves

Strong customer service skills needed
Ability to communicate and write proficiently
Ability to learn quickly and complete assignments in a timely manner
Ability to multitask and maintain flexibility in a fast-paced environment
Students must be detail-oriented, punctual, and reliable
Ability to work both in a team or individual environment
Interpersonal skills
Experience using Microsoft Word, PowerPoint, Excel, Canva, and other software systems

Responsibilities

Assist with filing, organizing, digitizing, and maintaining confidential personnel and administrative records in accordance with university policies and records-retention requirements.
Support HR administrative processes, including data entry, document verification, employee file audits, correspondence, case files, and tracking logs.
Assist with onboarding, recruitment, training, orientations, and scheduling interviews, meetings, and appointments as needed.
Provide professional customer service by answering phones, responding to emails and inquiries, greeting guests, and directing requests to appropriate HR service areas.
Assist Employee & Labor Relations, Institutional Equity & Compliance, and the Vice President’s Office with confidential and time-sensitive administrative matters as needed.
Support HR programming, outreach, annual projects, special projects, and university events.
Prepare and organize basic reports, spreadsheets, forms, presentations, brochures, flyers, and other informational materials.
Assist with office operations, including meeting coordination, room reservations, catering, parking requests, deliveries, scanning, copying, and maintaining an organized workspace.
Maintain confidentiality when handling sensitive information involving students, faculty, staff, complaints, grievances, and personnel matters.
Complete required compliance training by established deadlines and perform other duties within the Student Assistant classification as assigned.