Conference Services Intern
About The Position
Each year, HHMI hosts dozens of conferences, meetings, and events at our Headquarters and Janelia Research Campus. These opportunities connect thousands of industry leaders, scientists, fellows, and partner organizations in both virtual and hybrid settings. As the Conference Services Intern, you will work collaboratively with our dedicated Conference Services team and other operational partners to support the planning and successful execution of conferences and events while maintaining a high standard of excellence and facilitating positive guest and client experiences. This internship is full-time (40 hours/week) and reports to HHMI headquarters in Chevy Chase, MD five days per week (Monday-Friday). Please note: If selected for an opportunity, interns are responsible for securing their own housing for the duration of the internship (12 weeks during the summer months).
Requirements
- Current enrollment in a bachelor's degree program with a focus on hospitality, hotel management, event/conference/meeting management, operations, or a related area of study
- Strong initiative, self-motivation, and capacity for creative problem-solving.
- The ability to read, write, and verbally communicate in English.
- Experience using Microsoft Office Suite.
- Organizational skills, customer service skills, teamwork skills, and time management skills.
- Attention to detail with a strong enthusiasm for learning, growing, and being mentored.
- Willingness to work a flexible schedule, including occasional evening and weekend hours.
- Ability to work under pressure at times and maintain composure.
- Ability to build trusting relationships, communicate effectively, and display team spirit.
Responsibilities
- Learning about and supporting event production and management.
- Assisting with planning meetings - supporting meeting room set-up and maintenance, getting trained on meeting room resource scheduler, learning how to write a meeting resume, and sharpening your skills on taking effective meeting notes.
- Learning Front Desk duties and responsibilities.
- Learning departure and shuttle scheduling.
- Cross-training on name badge production.
- Supporting housekeeping and hotel operations.
- Shadowing conference lead during events.
- Learning to display critical thinking and strategy to resolve logistical issues.
- Exposure to leadership in guest hospitality, exemplifying excellent customer service.
- Have the opportunity to lead and manage a relevant work project
Benefits
- Working with a team that believes in continuous learning and cultivates an environment where all members help each other.
- Direct, robust mentorship from the Senior Manager, Conferences and Events and members of the Conference Services team.
- Opportunities to develop, apply, and hone your skills in the areas of hospitality, event production and management, meeting planning, housekeeping, hotel support, and guest services.
- Professional development and being part of an engaging intern cohort
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What This Job Offers
Job Type
Full-time
Career Level
Intern
Number of Employees
5,001-10,000 employees
