Conference Services Coordinator

JLL•Reston, VA

2d•Onsite

About The Position

You'll be the driving force behind seamless conference and event experiences that bring our teams together and strengthen client relationships. This role puts you at the heart of creating memorable moments that foster our culture of collaboration, locally and across the globe. From coordinating intimate team meetings to managing large-scale conferences, you'll ensure every detail aligns with our commitment to innovative ways of working. Your expertise in vendor management, logistics coordination, and stakeholder communication will directly contribute to events that empower our people to thrive and advance their careers. As part of a team that believes the most effective outcomes happen when everyone is supported, you'll play a vital role in delivering experiences that reflect JLL's dedication to excellence and inclusivity.

Requirements

Bachelor's degree in Event Management, Hospitality, Communications, or related field
2+ years of experience in conference coordination, event planning, or hospitality management
Strong project management skills with ability to handle multiple events simultaneously
Excellent written and verbal communication skills with attention to detail
Proficiency in event management software and Microsoft Office Suite
Ability to work flexible hours including evenings and weekends as events require
Experience managing budgets and vendor relationships

Nice To Haves

Certified Meeting Professional (CMP) or similar event management certification
Experience with Cvent, EMS (Event Management System), Social Tables, and other event technology platforms
Background in corporate event management or professional services environment
Knowledge of hotel and venue contracting processes
Experience with event registration and attendee management systems
Ability to travel up to 25% to support meetings and events at client facilities
Skills in delivering concierge-level white glove service with strong customer service mindset

Responsibilities

Coordinate all aspects of conference planning including venue selection, catering, audio-visual requirements, and accommodation arrangements
Manage vendor relationships and negotiate contracts to ensure cost-effective and high-quality service delivery
Build Cvent registration websites, manage invitations, and deploy post-event surveys for comprehensive attendee engagement
Utilize EMS (Event Management System) for conference room scheduling and coordinate ground transportation and VIP parking
Develop and maintain detailed event timelines, budgets, and logistics plans for multiple simultaneous projects
Provide on-site event management and troubleshooting to ensure seamless execution and attendee satisfaction
Support virtual and hybrid event coordination using innovative technology platforms and tools