Conference Manager, Creative Journey and Branding

Gartner•Irving, TX

8d•Hybrid

About The Position

As a key member of the Global Creative Journey and Branding team, this role is responsible for leading the planning, development, and execution of onsite branding and attendee experiences across a portfolio of client-facing global conferences and business unit events. The position combines strategic thinking, creative leadership, project management, and operational excellence to deliver impactful experiences that enhance the overall conference journey for attendees, clients, and prospects. This individual will collaborate closely with Conference Center of Excellence teams and internal stakeholders to ensure alignment across conference planning, branding, and experience delivery.

Requirements

Bachelor’s Degree preferred
5+ Years Event Management, Branding and/or Experiential & Event Marketing Experience
Proven creative and operational management responsibility & management of teams
Proven event operational and project management skills
Ability to manage multiple tasks simultaneously and prioritize workload
Management of multiple agency and vendor partners
Effective people management skills and leadership
Experience in creation of event spaces/environments/floor plans
Proven and exceptional project management skills, effective management of time and prioritization
Creative, innovative, strategic
Strong financial management skills
Client focused, solution oriented, and collaborative
High sense of urgency, decisiveness, attention to detail and confidentiality
Fully competent in Microsoft office and Google Suite, especially PowerPoint, Excel and similar in G-Suite
Strong Oral & Written Communication Skills
Willingness to travel approximately 30% of time across NA locations

Responsibilities

Lead the end-to-end creative journey for external conferences, overseeing branding, environmental design, attendee experiences, and digital touchpoints across Gartner’s global conference portfolio.
Manage conference projects from concept through execution, ensuring seamless planning, coordination, and onsite or virtual delivery of branding and experience initiatives.
Partner with internal stakeholders to understand business objectives and provide strategic guidance on event experience, branding, and engagement opportunities.
Project manage the planning, production, and implementation of conference signage, structures, branding elements, furniture, and experiential components in partnership with cross-functional teams and vendors.
Support the development and implementation of operational processes, project management frameworks, and best practices to drive consistency, scalability, and efficiency across the team.
Mentor and support junior team members, fostering professional growth, strengthening project management capabilities, and promoting effective stakeholder engagement.
Cultivate strong relationships with external vendor partners, ensuring the delivery of high-quality, innovative, and brand-aligned solutions that meet Gartner standards.
Drive a culture of creativity, innovation, and continuous improvement by identifying opportunities to enhance attendee experiences and optimize planning processes.
Manage conference budgets with a high degree of accuracy, including forecasting, cost management, contract negotiations, risk identification, and resource allocation recommendations.
Collaborate effectively across Conference Center of Excellence teams to ensure integrated planning and execution of business unit experiences that support the broader conference strategy.