CONFERENCE ASSISTANT

Compass Group•Austin, TX

4d•$19 - $20

About The Position

Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us. Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. You’ll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role. Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job: it’s a meaningful career. The Conference Assistant is responsible for establishing a warm, welcoming, and professional atmosphere for all Employees, Clients, Executives, and guest. The individual in this role will be responsible for delivering the highest standards of service and consistently maintaining customer satisfaction, ensuring the space is optimized and running smoothly.

Requirements

Minimum of 1-3 years of experience in hospitality industry
Proficient skills in Word, Excel, PowerPoint, Access, and Outlook
Ability to multi-task; managing multiple projects and work assignment
Ability to handle last-minute changes in a fast-paced environment with a high volume of events
Tact in working with professional peers from other departments and all subordinates

Nice To Haves

High School Diploma /GED required, Associates degree in hospitality management, communications or other related field is preferred

Responsibilities

Liaise with Rapport Director and Coordinator to complete in conference room setups to agreed specifications.
Ensure all meeting rooms that are being used are cleaned and reset by adjusting all chairs to consistent height.
Reset all conference rooms and public space for the following day according to daily set-up sheets.
Liaise with FM Supplier to move/store furniture from storage as needed for meeting preparation.
Deliver materials for meeting/training to meeting rooms prior to the start of the event.
Provide exceptional internal and external workplace experience.
Liaise with FM Supplier to ensure the cleanliness of all conference rooms and auditorium.
Collaborate and interact effectively with all other departments.
Effectively resolve amenities-related issues to enhance the user experience.
Perform other duties as assigned.