Conference Aide - Goldman Sachs San Francisco

Compass Group•San Francisco, CA

6d•Onsite

About The Position

Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us. Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. You’ll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role. Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job: it’s a meaningful career. The Conference Aide is responsible for conference room setup, pantry operations, catering support, and maintaining meeting spaces based on business needs. This role partners with receptionists, coordinators, GSAs, vendors, and the Conference Center Manager to deliver a professional guest experience. The Conference Aide reports directly to the Conference Center Manager.

Requirements

Strong customer service, communication, and organizational skills
Professional, reliable, and guest-focused demeanor
Ability to work independently in a fast-paced environment
Strong problem-solving and interpersonal skills
Proficient computer skills; hospitality software experience preferred
Previous hospitality or corporate customer service experience preferred
Minimum 2 years of hospitality or customer service experience preferred

Responsibilities

Reset and refresh meeting rooms as needed while supporting room turnover requests
Clean meeting room tables, chairs, and surfaces
Set up meeting equipment including flip charts, whiteboards, and screens
Ensure meeting furniture and equipment are functional and report issues to Maintenance
Report facility damage and ensure meeting rooms are clean, stocked, and ready for use
Collect leftover meeting materials and coordinate return or shredding with GSAs
Place weekly pantry supply orders and maintain appropriate inventory levels
Stock pantry items throughout the day following company standards
Manage coffee machines, including refilling, cleaning, and reporting maintenance issues
Monitor vending areas for issues or expired products and escalate concerns as needed
Post and remove pantry signage and “Out of Order” notices when required
Report pantry maintenance needs, including refrigerators, microwaves, ice machines, and bottle fillers
Perform basic cleaning of pantry counters and surfaces