Conexiones Case Manager

Casa Esperanza•Tewksbury, MA

5h•Onsite

About The Position

Casa’s Conexiones Individualized Treatment Services is an integrated Acute Treatment Services/Clinical Stabilization Services (ATS-Detox/CSS) program that supports individuals from medically monitored withdrawal management through clinical stabilization and works to transition patients to ongoing care in the community. This model provides increased support for individuals with co-occurring mental health and substance use disorders who have had unsuccessful previous treatment. Staff take a personalized approach to meet each patient’s needs and help them develop a treatment plan so they can thrive in the community. Our goal is to stabilize and support patients as they move forward in their recovery. Conexiones is a 32-bed inpatient facility located on the campus of Tewksbury Hospital. Our care plans integrate the CSS and ATS-Detox services tailored to individual needs. The Clinical Stabilization Services Program (CSS) includes education and counseling regarding the nature of addiction, relapse prevention, and aftercare. The Case Manager helps the client during this post-detox process to identify their goals, needs, and resources during this time-limited stay. From the assessment, the Case Manager and the client formulate a plan together to meet those goals. The eventual goal along the continuum can range from returning home to further residential placement.

Requirements

Associate degree with certifications, or a combination of experience and education
Bilingual Spanish and English required
Have a sense of compassion, patience and empathy
Must demonstrate ability to relate to a substance use treatment population in a sensitive manner
Have an interest and willingness to work in a multicultural setting
Must share a customer service orientation
Manages difficult or emotional client situations
Responds promptly to client needs
Focuses on solving conflict, not blaming
Maintains confidentiality
Knowledge of relevant community resources for continuing care/aftercare placement

Nice To Haves

bachelor’s degree, preferred

Responsibilities

Greet new clients and create a welcoming, comfortable atmosphere for them
Interviews clients, reviews records, and confers with other professionals to evaluate the condition of the client.
Obtains and documents in a precise and timely manner all relevant intake material. Assesses patient's continuing care needs, contacts appropriate aftercare resources, and arranges for transfer or admission to appropriate levels of care and/or liaison with self-help organizations
Assists in formulating a treatment plan based on comprehensive biopsychosocial assessment of client
Shares responsibility for educational and other group programming
Counsels clients individually and/or in family and in group sessions to assist client in achieving treatment goals under the direction of the Clinical Supervisor
Refers the client to other support services as needed, such as medical evaluation and treatment, social services, and employment services.
Prepares and maintains reports and case histories in accordance with agency guidelines for format, timeliness, and quality assurance.
Supervise toxicology screens
Searches client belongings upon admission to the program
Enters client data into paper and electronic record
Completes a psychosocial history, tobacco assessment and wellness assessment within regulation deadlines
Knowledge of relevant community resources for continuing care/aftercare placement
Responds promptly to client needs
Maintains confidentiality
Completes discharge notes and client disenrollment forms to close cases upon client discharge
Attends staff meetings and supervision sessions
All other related duties as assigned

Benefits

Compensation: Range of $24.52 to $24.74/hour rate
401(k) Retirement Plan: All eligible employees may elect to participate after 1 year of service. Casa Esperanza, Inc. will match a contribution of up to 6% of your annual salary
Holiday Pay (12 days per year + 1 floating holiday)
Paid Time Off (PTO)—18 days year one, 20.5 days at year two, 23 days at year five
Sick Pay—10 paid days per year
Long/Short-Term Disability
Paid by Company Life Insurance
Health Insurance (Medical, Dental, Vision)
Health Reimbursement Arrangement (HRA)
FSA/DCA (Flexible Spending Account & Dependent Care)
ComPsych Guidance Resources - EAP
Educational Opportunities
Tuition Remission
Employee Ticket at Work (Discounts for Entertainment, travel, movies; etc.)
Career Advancement Opportunities
Increased Salary for Credentials