Concurrent Care Management Coordinator

LSMA Management IncSan Bernardino, CA
$26 - $29Hybrid

About The Position

The Concurrent Care Coordinator provides administrative and care coordination support for inpatient and post-acute care management activities within a California Managed Services Organization (MSO). This role supports Concurrent Care Management LVNs and leadership by facilitating care coordination workflows, managing referrals and authorizations, tracking inpatient and post-acute cases, coordinating documentation, and assisting with transitions of care. The Coordinator serves as a key liaison between hospitals, post-acute facilities, providers, and internal departments to ensure timely processing of referrals, accurate documentation, and efficient coordination of services. This role helps support appropriate utilization of healthcare services, regulatory compliance, and continuity of care across the healthcare continuum. This is a non-clinical role and does not perform clinical decision-making.

Requirements

  • High School diploma or equivalent required
  • At least one year of experience in a healthcare environment
  • Proficiency with Microsoft Office and electronic healthcare systems
  • Ability to maintain confidentiality of protected health information
  • Ability to communicate effectively with healthcare providers and staff

Nice To Haves

  • Associate degree in healthcare administration or related field
  • Medical Assistant Certificate
  • Experience working in a Managed Services Organization (MSO), Independent Physician Association (IPA), health plan, hospital or post-acute care setting, or utilization management or care coordination department
  • Experience with referrals, authorizations, or care coordination workflows
  • Experience working with Medicare Advantage or Medi-Cal populations
  • Experience using electronic medical records or care management systems
  • Knowledge of healthcare coordination workflows
  • Ability to manage multiple tasks and priorities
  • Strong attention to detail and accuracy
  • Ability to work independently and as part of a team

Responsibilities

  • Facilitating care coordination workflows
  • Managing referrals and authorizations
  • Tracking inpatient and post-acute cases
  • Coordinating documentation
  • Assisting with transitions of care
  • Serving as a key liaison between hospitals, post-acute facilities, providers, and internal departments
  • Ensuring timely processing of referrals
  • Ensuring accurate documentation
  • Ensuring efficient coordination of services
  • Supporting appropriate utilization of healthcare services
  • Supporting regulatory compliance
  • Supporting continuity of care across the healthcare continuum
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