PT Concierge

Campbell Property Management
Onsite

About The Position

The Concierge serves as the first point of contact for residents, guests, vendors, and visitors. This role provides exceptional customer service while maintaining the safety, security, and professional atmosphere of the condominium community. The Concierge manages front desk operations, assists residents with requests, and supports building management in daily operations. This is a part-time position for a luxury Beach Condo, specifically for weekend shifts.

Requirements

  • Exceptional customer service skills
  • Ability to maintain safety, security, and a professional atmosphere
  • Proficiency in managing front desk operations
  • Ability to assist residents with requests
  • Support building management in daily operations
  • Professional and courteous demeanor

Nice To Haves

  • Experience in a luxury condominium environment

Responsibilities

  • Greet residents, guests, and vendors in a courteous and professional manner
  • Monitor building access and visitor entry procedures
  • Answer phones, emails, and resident inquiries promptly
  • Coordinate deliveries, packages, and service requests
  • Maintain visitor logs and incident reports
  • Assist residents with reservations, move-ins/move-outs, and amenity scheduling
  • Communicate with maintenance staff, security personnel, and property management
  • Monitor security cameras and report suspicious activity or emergencies
  • Ensure the lobby and common areas remain clean, organized, and welcoming
  • Handle resident complaints or concerns professionally and escalate when necessary
  • Support emergency procedures and building protocols as needed
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