Concierge

Hotel Terra & Teton Mountain Lodge, a Noble House Hotel•Jackson Hole, WY

28d•Onsite

About The Position

As a Concierge, you will be responsible for assuring the highest caliber of guest experience for all guests. The Concierge must have information on community events, area attractions, entertainment, shops, restaurants, travel and local businesses. The Concierge must have the ability to assist all guests in making reservations and giving correct, insightful, unique vacation advice. You will assist our Guests with class and style as they plan their dream stay.

Requirements

Eager to learn and take pride in your work.
Reliable, have a flexible mind-set and like to smile.
Seek to work in a beautiful hotel where you constantly meet new people.
Proven experience as concierge; experience in customer service or relevant role preferred.
Extensive knowledge of local businesses, area attractions, and community events.
Excellent verbal and written communication skills.
Ability to multi-task and time management.
Ability to maintain a calm, unhurried demeanor.
Proficiency in English.
Strong computer skills. Must have knowledge of Excel, Word, and E-mail usage.
High school graduate or equivalent.

Responsibilities

Assure the highest caliber of guest experience for all guests.
Provide information on community events, area attractions, entertainment, shops, restaurants, travel and local businesses.
Assist guests in making reservations.
Provide correct, insightful, unique vacation advice.
Assist guests with class and style as they plan their dream stay.