Customer Service Representative - Kennewick, WA
The Management Group•Kennewick, WA
•Onsite
About The Position
This is not your typical front desk position. At Club 10, you will become the face of the resident experience. YOU set the tone. YOU create the energy. And YOU deliver a level of service people remember. We are building a hospitality-driven, resort-style environment and looking for individuals who naturally bring professionalism and personality into every interaction. If you thrive in high-energy environments, enjoy working with people, and take pride in delivering exceptional service, this is where you belong.
Requirements
- Comfortable working in a fast-paced, people-facing environment
- Strong communication skills and presence
- High attention to detail
- Ability to multitask without losing composure
- Naturally friendly, but still professional
Nice To Haves
- Customer service, hospitality, concierge, or front desk experience preferred
Responsibilities
- Greet residents and guests and serve as the main point of contact
- Monitor amenities and keep all spaces clean, organized, and guest-ready
- Support events, reservations, and resident activities
- Respond to calls, emails, and inquiries professionally
- Enforce community guidelines and report concerns
- Coordinate with onsite teams to maintain a safe, high-quality experience
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
