Front Desk Services, Part Time (Evening and Weekend)

Seafields•Kiawah Island, SC

2d•$15 - $20

About The Position

Seafields by Bishop Gadsden is Charleston’s newest luxury senior living community, where compassion meets excellence. We’re seeking a dedicated and hospitable Concierge to support the emotional and social well-being of our residents in the evening and weekend hours. This role is ideal for someone who thrives on building relationships and provides high level customer services. The Concierge serves as the central point of contact for residents and guests at Bishop Gadsden, a premier senior living community. This multifaceted role requires exceptional customer service skills, professionalism, and the ability to create a welcoming environment. You will greet visitors, assist residents, manage calls, and support various administrative tasks to ensure smooth daily operations.

Requirements

High school diploma required.
Strong verbal and written communication skills.
Ability to operate a multi-line phone system.
Proficient in Microsoft Office.
Exceptional customer service and public relations skills.
Ability to work well under pressure and handle interruptions gracefully.
Professional appearance and demeanor.
Basic problem-solving skills and ability to follow procedures.

Responsibilities

Greet and assist residents, guests, and staff with courtesy and professionalism.
Answer and route incoming calls promptly; take and distribute messages as needed.
Maintain a neat and organized workstation and uphold safe work habits.
Provide information and directions, and know when to refer inquiries to appropriate staff.
Stay informed about community activities, events, and special functions.
Manage communications logs, resident updates, and incident reports.
Handle mail and package distribution, including tracking and notifications.
Assist residents with copying, faxing, and postage needs.
Coordinate guest room check-ins and check-outs (Commons Desk only).
Initiate work orders for maintenance, housekeeping, and transportation requests.
Maintain confidentiality and adhere to HIPAA and Resident Rights policies.
Support marketing efforts by greeting prospects and ensuring proper documentation.
Perform additional duties and special projects as assigned.