Concierge

Waterton Search•Seattle, WA

5d•Onsite

About The Position

Waterton is seeking an energetic, professional, personable, and customer service oriented Concierge for our 3rd shift. As concierge, you will provide expeditious and efficient door service for residents and guests of the community. Above all, you will have a passion for exceeding resident expectations and providing exceptional customer service.

Requirements

Must have the availability to work a flexible schedule any day of the week.
Excellent customer service skills while maintaining the highest standards of professionalism.
Ability to resolve minor problems while remaining courteous and professional.
Ability to communicate effectively.
Ability to use and learn new computer software.
Must be team oriented.
Evenings, weekends and/or holidays maybe required.

Responsibilities

Establish and maintain good relations with residents, prospective residents, all customers, vendors and co-workers.
Communicate in a courteous and professional manner at all times.
Open doors for residents and their guests when entering and exiting the building while maintaining a courteous disposition.
Assist with baggage, etc. when necessary.
Provide access for residents’ guests, delivery and service personnel at residents’ and management’s request.
Maintain contractor log and visitor log.
Obtain identification as required.
Monitor entrances and exits, and all activity in the front lobby and property entrances where applicable.