Concierge - Full Time
About The Position
We currently have an opening for a full-time Village Centre Concierge. As a Village Centre Concierge, you are professional, you are connected, and you are empowered. In every moment and in every interaction. You have a strong willingness and devotion to the highest level of customer service, impossible is Conciergable! You come to us with a strong customer facing background within the hospitality/service industry and are available to work a flexible schedule (40 hours per week). Are you ready to join our team to provide our owners and guests world-class exceptional customer service?
Requirements
- A sensational customer service philosophy, with the desire to exceed expectations at every opportunity
- 3 – 5 years of working experience at a significantly high Customer Service level, preferably in the hospitality industry
- Ability to manage a flexible schedule which could include weekdays, evenings, weekends and holidays when required
- Outgoing & kind personality
- Proven ability to work independently as well as part of a larger team
- Strong written and verbal communication skills
- Highly developed interpersonal, organizational, and problem-solving skills
- Ability to adjust to continually shifting priorities
- Consistently neat, clean, and professional appearance
- Ability to maintain confidentiality and to use discretion when dealing with Owners, Guests, and Vendors
- Strong computer skills including an expert working proficiency in Outlook, Excel, and Word
Responsibilities
- Provide prompt, professional, and courteous service to Owners and Guests, in a personalized and refined manner
- Assist our sales team in providing tours of our Amenity Centre
- Assist in the opening & closing duties of the Amenity Centre including various clean-up duties as required
- Set-up and assist with daily programs and events as scheduled
- Assist the Operation Manager in duties associated with the smooth operation of the Village Centre as needed
- Complete administrative duties as assigned
- Review pass-on at every shift to ensure full understanding of requests and timelines
Benefits
- Hourly wage range: $18.00 - $20.00 per hour
- Opportunity for career advancement
- Employee centric culture
- Customized training programs
- Staff events & activities throughout the year
- On-site parking
- Flexible Health and Dental benefits
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
