Part Time Concierge (Weekend Day Shift)

Action Property Management • Austin, TX

8d • $21 - $24 • Onsite

About The Position

Action Property Management, a leader in HOA management for four decades, is seeking a Part Time Concierge for weekend shifts. Founded in 1984 with a commitment to integrity and professionalism, we have grown to become the largest privately owned HOA management company in the West, serving over 300 communities with a team of nearly 900 dedicated professionals. We foster a culture of excellence, innovation, and care for people, ensuring our team members thrive and residents love where they live.

Requirements

• Must be at least 18 years of age and successfully pass a pre-employment background check and drug screening
• Minimum of a High School Diploma or equivalent.
• At least 6 months of customer service experience.
• Polished and professional appearance and demeanor
• Upbeat and positive team player attitude
• Strong judgment and solutions-oriented
• Proactive customer service approach

Nice To Haves

• Hospitality, luxury retail or fine dining experience is preferred
• Hospitality Management college students or recent graduates are highly desired

Responsibilities

• Represent Action Property Management and the Association by delivering exceptional 5-star customer service and ensuring 100% resident satisfaction
• Maintain the appearance of the front desk area, lobby, and main elevators
• Monitor lobby activity and maintain access control
• Provide concierge services
• Complete Daily Activity Report
• Answer and direct incoming phone calls. Receive and distribute resident parcels
• Address resident and guest concerns and questions
• Demonstrate strong understanding of the association's governing documents

Benefits

• Comprehensive health benefits and paid time off package for qualifying employees
• Exclusive employee discounts through ADP Marketplace
• On-going hospitality and property management training
• Opportunities for career growth and advancement
• Medical, dental, vision, pet insurance, 401(k) with company match, and life and disability support for qualifying team members
• Generous paid time off, including vacation hours, sick time, and company-observed holidays for qualifying team members

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED