Concierge-East 1-Roseville

American House Senior Living Communities•Roseville, MI
•Onsite

About The Position

Under the general direction of the Executive Director, primary responsibilities include, but are not limited to, the overall management/integrity of the building during weekends and as scheduled. This is a part-time position.

Requirements

  • Proficient in word processing, spreadsheets, and email
  • Knowledgeable and successful using the BILD sales system

Responsibilities

  • Ensure the highest quality of customer service is available for our residents
  • Answers a multiline telephone, screens and directs calls
  • Greets guests and residents entering the building and may direct to correct destination
  • Respond and address to any resident concerns which arise during shift
  • Provides general administrative and clerical support
  • Schedules appointments
  • Receive and sort mail and deliveries
  • Must be proficient in word processing, spreadsheets, and email
  • Responsible for carrying out any emergency procedures required during shift
  • Responsible to be knowledgeable and successful using the BILD sales system
  • Responsible for running or overseeing weekend activities
  • Notifies Executive Director of emergency situations
  • Notes areas or articles in need of repair and reports to Assistant Director
  • Other duties as assigned by Executive Director
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