Concierge

KPMG•Halifax, NS

27d•Onsite

About The Position

An enthusiastic and dedicated individual is required for an Office Services Concierge/Administrative Assistant at our Halifax office. The successful candidate will work in a professional environment providing support to the office, planning in-office internal and client events and execution thereof, fulfilling catering requests and covering for reception, as directed by the Office Manager.

Requirements

Proactive and takes initiative to do what needs to be done for events, meetings and daily office operations
Have a keen eye for detail and provide ideas on how to improve the meeting preparations and event planning to ensure a meaningful experience for staff and/or clients
Excellent customer service and interpersonal skills
Customer service experience (Server, Barista, Conference Services, Event Planning and Management, etc.).
Professional attitude and approach are a prerequisite
Excellent organizational skills, strong attention to detail, and commitment to quality
Ability to prioritize work and to work under pressure to meet strict deadlines
Discretion and the ability to handle confidential material appropriately
Basic A/V skills and/or a keen willingness to learn
Timely in responding to inquiries and requests and willingness to escalate where appropriate
Demonstrated initiative to resolve client issues where appropriate
Availability to work mornings, afternoons, and evenings based on operational requirements.
Punctuality and reliability.
Must be able to work with all levels of professional staff.
Uniform is required for the position and will be provided – black attire (pants and top)

Nice To Haves

Knowledge of Excel, Word, and Outlook software (an asset).

Responsibilities

Plan in office and out of office internal and client experience events
Coordinate all planning activities and preparations for meetings and events (Catering, space rentals if needed, space set up, all necessary office preparations, etc)
Assist with our Conference Floor’s A/V needs and provide A/V support to internal, client and external meetings (training provided).
Perform related duties such as serving food and alcoholic beverages during cocktail receptions.
Arrange catering and refreshments (including water and coffee) in meeting rooms and clean up after meetings and events.
Maintain a listing and accounts with key catering, food service and beverage vendors
Be the main point of contact with catering, food service and beverage vendors
Clean up from meeting and events and arrange office to pre-office and event state
Set up and dismantle meeting rooms and training rooms daily.
Ensure the cleanliness of meeting rooms and KAFE and Kitchenette, through daily spot checks.
Clean coffee machines, ice machines and refrigerators.
Occasionally wash dishes.
Ensure equipment is functioning properly and clean, including dishwashers, refrigerators, and ice machines.
Perform administrative tasks as required, including ordering and inventory management.
Maintain and re-stock first-aid kits monthly.
Assist with print jobs, scanning, etc.
Back-up with coding invoices in payable system (Coupa).
Primary back-up to receptionist.
Ensure cleanliness and organization of common areas of the office
Other administrative duties, as required.