Concierge

SALAMANDER CHARLESTON EMPLOYER LLC • Charleston, SC

42d

About The Position

The position of Lobby Concierge is unique and challenging. While providing service to guests, the Concierge is also providing a very important function for our fellow employees and the local area. A Concierge assumes nothing from the guests, promises them nothing, but gives his/her all and never says No! Inherent in every question, there is an answer. His/her job is to find it in the most efficient and pleasant way possible.

Requirements

• Ability to multi-task: using telephones and computers while interacting with guests
• Quick thinking ability to give clear, concise recommendations and directions (walking, driving and verbal)
• Knowledge to refer/recommend a wide variety of activities and services as well as information on the local Charleston area and all of its many facets.
• Familiarity with Microsoft Office Excel, Word, and Outlook

Nice To Haves

• A College Degree with emphasis on Hospitality or Travel and Tourism is preferred but not required.
• Knowledge of the Charleston, SC food and beverage scene, area attractions, and local history is also preferred but not required.

Responsibilities

• Responsible for creating an atmosphere around his/her desk that welcomes people.
• Communicate with other people, satisfy a tremendous need for personal service and develop a true sense of community for him/her in the local area.
• Follow and support Mission Statement and Core Values.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees