Concierge ~ Senior Living Community ~ Mission Viejo

MorningStar Careers • Mission Viejo, CA

7d • Onsite

About The Position

At MorningStar Senior Living, we obsess about culture and believe it's essential for elevating and celebrating the lives of our resident-heroes. We seek great hearts who care and want to do work that matters, rooted in servant-leadership. This role involves greeting and assisting visitors, families, and residents, answering the telephone, providing information, taking messages, sorting and distributing mail, typing, filing, and handling correspondence. The position requires adherence to federal and state regulations, company policies, and resident rights.

Requirements

• Demonstration of Core Values: Love, Kindness, Honesty, Goodness, Fairness, Respect.
• At least one year of front desk/reception related experience preferred.
• Typing, filing, use of copy machine, telephone systems, intercommunication system and office equipment.
• Knowledgeable regarding resident rights, confidentiality, how to meet the public and answer questions, employee handbook and census.
• Be friendly, courteous, patient, understanding, and work well with people including staff, residents, and families.
• Meet deadlines, organize, and prioritize the work load.
• Team members scheduled to work 24 or more hours per week are eligible for benefits.

Nice To Haves

• High school or equivalent preferred but not required.

Responsibilities

• Greet and assist visitors, families, and residents.
• Answer telephone promptly using the appropriate greeting for the community.
• Provide non-confidential information requested by visitors and family members.
• Sort and distribute mail to appropriate departments.
• Type and file correspondence and other information as needed.
• Adhere to and interpret resident’s rights.
• Adhere to and interpret the personnel policies.
• Use computers, calculators, copy machines, postage machines, etc.
• Express concern and compassion for residents and families.
• Escort people, if necessary, to resident’s suites and other areas.
• Perform other duties as assigned.

Benefits

• Health Insurance offerings such as medical, dental, and vision insurance
• Other Insurance offerings such as life, disability, accident, and critical illness insurance
• 401k plan with matching
• HSA options
• Employee assistance programs
• Paid sick, vacation and birthday!
• Career development programs and opportunity for advancement
• Charitable and philanthropic opportunities
• Tuition Reimbursement
• Free shift meal!

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED