Part Time Concierge - M - F 10:00 am to 3:00 pm

Intrepid Credit Union • Billings, MT

1d • Onsite

About The Position

The successful candidate will possess excellent member service skills, will display accuracy while processing member transactions, and will demonstrate professionalism when communicating with members through a variety of channels. This role involves performing teller duties, assisting members with ITM machines, performing back-office functions, assisting in special projects, performing clerical duties, directing member traffic, lobby maintenance, answering phones, and providing basic explanations of credit union products and policies.

Requirements

• Excellent public relations and customer service skills.
• Professionalism, timeliness, efficiency and accuracy.
• A high school education or GED.
• 10-key and keyboarding skills.
• Personal computer knowledge, hardware and Windows software, with ability to quickly adapt to and learn new applications.
• Positive attitude.
• Ability to use discretion in decision making and sound judgment in problem solving.
• Ability to work independently and as a team member.
• Substantial repetitive movement of arms, wrists, hands and fingers, including picking up, pinching, keyboard use and telephone use.
• Requires movement through standard office environment such as occasional bending, stooping, frequent sitting and walking short distances.
• Must be able to communicate through the spoken and written word, expressing ideas or documenting others expression of ideas.
• Occasionally required to move objects, requiring possible lifting up to 10 pounds.

Nice To Haves

• Financial industry experience preferred.
• Previous banking experience highly desirable.
• Teller/Cashier experience preferred.

Responsibilities

• Perform all teller duties as needed, including maintaining and balancing a teller drawer.
• Assist members using ITM machines.
• Perform back-office functions as directed.
• Assist in special projects as assigned.
• Perform clerical duties.
• Direct member traffic in the branch.
• Lobby maintenance.
• Assist with answering phones.
• Provide basic explanation of credit union products and policies to members as needed.
• Perform other job related duties as assigned.

Benefits

• Paid volunteer program (20 hours paid time each year).
• Training opportunities.
• Career ladder system.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED