Part-time Concierge

Larlyn Property Management•Edmonton, AB

5d•Onsite

About The Position

We’re looking for someone amazing to be the welcoming face of our property - our next Concierge. This role is perfect for someone who enjoys building relationships, takes pride in helping others, and brings a positive, approachable energy every day. As Concierge, you’ll play a key role in the day-to-day life of the building. You understand the value of great customer service and are always ready to support residents, guests, and the overall community experience.

Requirements

Polished, mature individual
Strong open communication and organization skills
Ability to deliver exceptional service to residents
Pro-active problem solver
Ability to conduct business with the highest standards of personal, professional and ethical conduct
Appropriate phone etiquette

Responsibilities

Maintain a presence in the lobby and to help control access to the building
Assist Residents and their guests in a positive, friendly manner
Manage notices and messages to the residents, answering/sending email and answering desk phone
Receive and arrange pick up of delivered parcels
Assist with community events as required
Helps residents set up online accounts and organize access for authorized vendors to provide services within units
Provides services requested by making arrangements and bookings for building amenities, elevators and parking permits
Maintains the building FOB register
Assist the Condominium Manager with site inspections and report any hazards or issues
Ensure consistent communication with the Condominium Manager regarding operational and security updates
Conduct business with the highest standards of personal, professional and ethical conduct
Answering phone calls using appropriate etiquette, logging reports, perform administrative duties as assigned
General tidying of the front entrance and lobby space