Concierge for High End Luxury Building_ NYC
About The Position
Established in 1918, Guardian Service Industries is a 4th generation family-owned Janitorial, Security, Pest Control, and Engineering & Operations staffing corporation. We provide a comprehensive range of essential facility management services to over 1,000 clients across various sectors, inclusive of commercial and government buildings, residential communities, schools, industrial facilities, transportation hubs, and retail outlets throughout the East Coast and New England. This role requires high-end experience and involves assisting with day-to-day requests, resolving complaints, maintaining safety and security, handling package deliveries, and ensuring smooth daily operations.
Requirements
- Minimum 1 year Concierge Experience Required
- Must successfully pass a background check upon hire
Nice To Haves
- High end experience
Responsibilities
- Positively interact with residents, guests, and vendors while assisting with day-to-day requests and resolving complaints
- Communicate with building management and other staff to ensure smooth daily operations
- Log and keep track of both concierge and building keys for resident use or move-in/move outs
- Maintain safety and security of the building, including monitoring security cameras, responding to emergencies and concerns promptly and efficiently, and exercising great judgement including escalating issues immediately
- Handle package deliveries, including logging and distributing, as well as external vendor deliveries
- Maintain accurate and complete shift logs ensuring proper "handover" for successful communication through shift changes
Benefits
- Equal Opportunity Employer
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
