Concierge (Union)

Brookfield Asset Management•New York, NY

1d•Onsite

About The Position

Concierge (Union) Location Waterside Plaza - 30 Waterside Plaza Business We know that a “one-size-fits-all” approach doesn’t work when it comes to residential living. That’s why, at Brookfield Properties, our portfolio features a wide range of options for any stage of life. And though our properties may be diverse, one thing is universal: all offer the unparalleled quality, service, and support our residents deserve. If you’re ready to be a part of our team, we encourage you to apply.

Requirements

High school diploma / GED
1-2 Years: Concierge or Hospitality experience - Required

Nice To Haves

Associate Degree in Concierge/Hospitality - Customer Service

Responsibilities

Maintains knowledge and provides information to residents regarding available services and upcoming events in the city. Establishes and maintains ongoing contact with sources of information. Makes dinner, theater and local recreation reservations for residents.
Prepares service requests, works closely with service contractors to ensure jobs are handled appropriately.
Communicates with residents and families regarding questions or concerns and takes steps to resolve issues or refers them to appropriate employees.
Greets residents and visitors. Keeps lobby bulletin board up to date with information of interest to residents.
Plans and implements social and recreational programs for property residents such as movies, game nights and other social events.
Assist residents with packages.