Concierge

Vi LivingHighlands Ranch, CO
Onsite

About The Position

An opportunity exists on our highly accomplished resident services team to welcome and direct all residents and guests of the community. This selected candidate will answer resident questions; address simple resident needs, monitor the emergency response and other community systems, receive and direct all incoming calls. The shift is Saturday and Sunday 8:15a-4:30p.

Requirements

  • Current CPR and First Aid certifications are required or must be willing and able to become CPR and First Aid certified.
  • Excellent oral communication skills including a clear speaking voice.
  • Excellent organizational skills and ability to manage multiple tasks.
  • Ability to deal with stress and act responsibly with good judgment in an emergency situation.
  • Ability to use a resident and customer- focused approach to problem solving.

Nice To Haves

  • Prior experience in a customer service environment.

Responsibilities

  • Welcome and direct all residents and guests of the community.
  • Answer resident questions.
  • Address simple resident needs.
  • Monitor the emergency response and other community systems.
  • Receive and direct all incoming calls.

Benefits

  • Competitive pay
  • Exceptional benefits
  • Generous Paid Time Off - start accruing on day one
  • 401k with company match
  • Paid maternity and paternity benefits
  • Award-winning training and development
  • Tuition Reimbursement
  • Luxury work environment
  • Meaningful and rewarding work
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