Concierge- FT Days needed

Harbour Village • Lewis Center, OH

9h • Onsite

About The Position

The Avalon of Lewis Center is recruiting for a hospitality-focused Concierge. This role is responsible for meeting and greeting residents, guests, prospective employees, suppliers, vendors, and outside service providers in a warm and professional manner on a daily basis. They are the first face someone sees when visiting our community! Hours needed are 8a-4pm Monday- Friday!

Requirements

• High school diploma or general education degree (GED) required
• Familiarity with Microsoft Office Suite products
• Must demonstrate excellent telephone communication skills

Nice To Haves

• Enthusiastic, compassionate, senior care professional who is passionate about hospitality and senior engagement

Responsibilities

• Provide ongoing telephone coverage.
• Solve issues presented by residents, guests, vendors, and suppliers in a manner so that both the organizational objectives are met, as well as the individuals feel they were served appropriately. Keep difficult situations from escalating.
• Accept delivery packages, document receipt of packages in log book, and notify the resident (recipient) of delivery
• Prepare maintenance work orders as requested by residents and staff
• Assist the Business Office Manager with projects/assignments.

Benefits

• Eligible for health benefits on the first of the month following 30 days of continuous employment!
• Vision & Dental insurance
• Life insurance
• Retirement plan/ 401K
• Tuition reimbursement
• PTO/ sick time off
• Holiday pay
• Free meal for staff
• Employee Recognition Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED