Concierge - Overnight / 3rd Shift

Giarratana Management LLC•Nashville, TN

3d•$18 - $20•Onsite

About The Position

505 Nashville is looking for the best of the best to join our Concierge Team. We are seeking energetic, friendly, and highly hospitable professionals to provide an outstanding first impression to our residents, owners, and guests. The perfect candidate is helpful and approachable, someone who takes pride in delivering exemplary customer service while working in an upscale environment. This is a full-time position with great compensation and a full benefits package – including FREE HEALTHCARE!

Requirements

Excellent verbal and written communication skills
Excellent problem-solving skills
Takes pride and ownership in the position and property
Ability to listen and react quickly to residents and guests requests in a genuine manner
Possess amazing interpersonal skills and exceptional guest service abilities
Be organized, proactive, productive, and self-motivated showing a positive attitude
Maintain a neat and professionally well-groomed appearance
Think clearly, quickly, and efficiently and make concise decisions even under pressure
Must be able to work flexible schedules including nights, weekends, and holidays

Responsibilities

Greet and direct residents and visitors with a pleasant attitude
Exceed residents' and guests' expectations by providing anticipatory service and ensuring smooth accommodations
Develop and retain cohesive relationships with residents, vendors, and contractors
Professional telephone etiquette and message delivery
Accurately log guest packages, ensure timely delivery, and perform package inventory audits
Monitor lobby and surveillance cameras and patrol property to ensure resident safety and security
Assist in the scheduling and completion of all amenities’ requests including local transportation, residents move-ins, dry-cleaning, and package delivery, etc.
Ability to maintain confidentiality
Walk the premises to ensure the highest standards are being met
Perform all other duties as assigned