Concierge PRN
Autumn Leaves•Clinton Township, MI
•$18•Onsite
About The Position
ROSE SENIOR LIVING is recruiting for a hospitality focused Concierge. This role is responsible for meeting and greeting residents, guests, prospective employees, suppliers, vendors, and outside service providers in a warm and professional manner on a daily basis. They are the first face someone sees when visiting our community! The Community embraces a culture of hospitality. To that end, all employees are expected as a condition of employment to practice the LCS Hospitality Promises™ in all interactions with residents, fellow employees, and guests.
Requirements
- High school diploma or general education degree (GED) required
- Familiarity with Microsoft Office Suite products
- Must demonstrate excellent telephone communication skills
Nice To Haves
- Enthusiastic, compassionate, senior care professional
- Passionate about hospitality and senior engagement
Responsibilities
- Provide ongoing telephone coverage.
- Solve issues presented by residents, guests, vendors, and suppliers in a manner so that both the organizational objectives are met, as well as the individuals feel they were served appropriately. Keep difficult situations from escalating.
- Accept delivery packages, document receipt of packages in log book, and notify the resident (recipient) of delivery.
- Prepare maintenance work orders as requested by residents and staff.
- Assist the Business Office Manager with projects/assignments.
Benefits
- Hourly rate of $17.50
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
