Concierge - Full time evenings

Hillcrest Health Services•Gretna, NE

21h•Onsite

About The Position

Hillcrest Health & Living is currently seeking a Concierge to join our team at Hillcrest Highlands of Gretna. At Hillcrest Highlands of Gretna, our Concierge team plays an important role in creating a welcoming, professional, and supportive experience for residents, families, visitors, vendors, and team members. This role is a great fit for someone who enjoys helping others, staying organized, and being a trusted point of contact in a senior living environment.

Requirements

High school diploma or equivalent required
Knowledge of Microsoft Windows and Microsoft Office
Strong customer service, communication, and organizational skills
Ability to stay calm, flexible, and professional in stressful situations
Strong attention to detail and ability to work in a fast-paced environment
Ability to speak, read, and write English
Ability to lift up to 35 pounds and perform repetitive sitting, bending, and standing movements
Comfort using technology and resources efficiently
Ability to follow infection control standards, policies, and procedures
STAR mentality: Selfless, Tough, Accountable, Respectful

Nice To Haves

At least one year of administrative office experience preferred
Post-high school training or degree with a business emphasis preferred

Responsibilities

Serve as a welcoming point of contact for residents, visitors, vendors, and team members
Assist residents with personalized services and daily needs
Manage incoming calls, visitors, and outside vendors
Support the Administrator and Marketing team with clerical and office management tasks
Maintain the shift Daily Activity Log
Monitor security cameras and complete security checks throughout common areas
Complete spa end-of-day checklist responsibilities
Assist with trash removal, laundry, and light housekeeping support as needed
Help keep the lobby, administrative areas, and theater clean and organized
Support Assisted Living, Memory Care, Environmental Services, and other departments as needed
Assist with setup and takedown of meeting rooms and Highlands Hall