Concierge PT- Country Club Towers
Broe•Denver, CO
•Onsite
About The Position
The Concierge, along with members of the Concierge team, ensures unmatched service to Company residents and guests by maintaining a professional, flexible, helpful environment that meets a variety of customer needs.
Requirements
- High School Diploma or equivalent
- 1+ years related experience
- Strong customer service background
- Must be able to provide proof of eligibility to work in the U.S.
Nice To Haves
- Hospitality or multi-family experience
Responsibilities
- Greets all who enter and exit the building with a smile and genuine enthusiasm throughout the day.
- Sets appointments for customers and vendors.
- Provides administrative and hands-on assistance with move ins.
- Provides information on events and activities residents may enjoy.
- Maintains cleanliness and organization of the lobby area.
- Answers and appropriately fields incoming calls from residents, prospective residents, vendors, and other parties.
- Fields service requests from current residents by communicating with maintenance staff and following up with residents.
- Scans, organizes, and hands out packages to residents.
- Assists vendors and residents with obtaining necessary keys to building areas.
- Maintains reservation books for amenities and guest suites.
- Assists with lobby tours and field general questions as needed.
- Provides directions to residents and /or guests.
- Makes reservations for patrons, such as for dinner, spa treatments, or golf tee times, and obtain tickets to special events.
- Provides information about local features, such as shopping, dining, nightlife, or recreational destinations.
- Makes travel arrangements for sightseeing or other tours
- Provides business services for residents, such as sending or receiving faxes or shipping packages.
- Picks up and deliver items or run errands for residents.
- Carries out unusual requests, such as searching for hard-to-find items or arranging for exotic services, such as hot-air balloon rides.
- Receives, stores, or delivers packages or mail.
- Performs office duties on a temporary basis when needed.
- Arranges for interpreters or translators when patrons require such services.
- Cleans and tidies lobby as needed.
- Other duties assigned by management.
Benefits
- On and off-site job specific training
- Medical, dental, vision, and life insurance
- 401k with company matching
- 10 paid holidays/year
- Generous paid leave on a schedule according to tenure
- Rent discount for BREG properties
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
