Concierge-Rochester
About The Position
Under the general direction of the Executive Director, primary responsibilities include, but are not limited to, the overall management/integrity of the building during weekends and as scheduled. This role ensures the highest quality of customer service for residents, handles multi-line telephones, greets guests, addresses resident concerns, provides administrative support, schedules appointments, manages mail and deliveries, and is responsible for carrying out emergency procedures. The position also requires proficiency in word processing, spreadsheets, and email, knowledge of the BILD sales system, and overseeing weekend activities. The Concierge notifies the Executive Director of emergencies and reports areas needing repair to the Assistant Director.
Requirements
- Must be proficient in word processing, spreadsheets, and email
Responsibilities
- Overall management/integrity of the building during weekends and as scheduled
- Ensure the highest quality of customer service is available for our residents
- Answers a multiline telephone, screens and directs calls
- Greets guests and residents entering the building and may direct to correct destination
- Respond and address to any resident concerns which arise during shift
- Provides general administrative and clerical support
- Schedules appointments
- Receive and sort mail and deliveries
- Responsible for carrying out any emergency procedures required during shift
- Responsible to be knowledgeable and successful using the BILD sales system
- Responsible for running or overseeing weekend activities
- Notifies Executive Director of emergency situations
- Notes areas or articles in need of repair and reports to Assistant Director
- Other duties as assigned by Executive Director
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
No Education Listed
