Concierge Part Time

HumanGood • Duarte, CA

4d • Onsite

About The Position

Royal Oaks in Bradbury, CA, one of 20 HumanGood life plan communities recognized by US News & World Report in their “Best Senior Living” awards, is hiring a Part-Time Concierge. The primary role of the Concierge is to provide excellent hospitality as they are the first impression for all visitors at HumanGood. In this position, you would share information in person or on the telephone, and perform general clerical and light administrative duties. You would be expected to ensure that residents’ privacy, rights, and safety are maintained at all times. A day in the life may include: Greeting residents, potential residents, families, visitors, and vendors while managing both external and internal calls, taking and communicating messages. Providing an overview of community information to those inquiries in support of the marketing and sales efforts. Assisting with resident services such as transportation, mail and deliveries, and the coordination of visitors.

Requirements

• Prior customer service experience
• Prior clerical/administrative work experience
• Computer skills such as using Microsoft, desktop publishing software, using internet applications, faxing, copying, etc.
• High school diploma or equivalent
• Availability that may include special events on evenings, weekends & holidays
• Ability to work in a fast-paced environment

Responsibilities

• Provide excellent hospitality as the first impression for all visitors.
• Share information in person or on the telephone.
• Perform general clerical and light administrative duties.
• Ensure residents’ privacy, rights, and safety are maintained at all times.
• Greet residents, potential residents, families, visitors, and vendors.
• Manage both external and internal calls, taking and communicating messages.
• Provide an overview of community information to inquiries in support of marketing and sales efforts.
• Assist with resident services such as transportation, mail and deliveries, and the coordination of visitors.

Benefits

• Competitive pay
• 20 paid days off (for eligible positions 30+ hours/week)
• Seven holidays (for eligible positions 30+ hours/week)
• Company-matching 401(k) (for eligible positions 30+ hours/week)
• Health plans that give you cash to use for unexpected health issues (for eligible positions 30+ hours/week)
• Tuition Reimbursement

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED