Concierge - Villas - Full Time (Caesars Palace LV)
Caesars Entertainment•Las Vegas, NV
•Onsite
About The Position
As a Butler Concierge you will be responsible for completing arrival and departure transactions for our VIP guests checking in/out of The Villas.
Requirements
- Must be 18 years of age or older
- Strong Interpersonal and communication skills.
- Self-starter with strong problem-solving ability
- Ability to perform reaching, stooping and/or crouching motions repeatedly
- Must be able to communicate verbally
- Must be able to stand for extended periods of time
- Must be able to lift 25lbs.
Nice To Haves
- Proficiency in a second language would be beneficial.
Responsibilities
- Process check-in and check-out transactions for The Villas
- Assist Villas guests with questions about the city and property
- Assist Villas guests with booking dinner, show, etc.
- Assists with guest service recovery
- Always Maintains an Upbeat and Positive attitude
- Responsible for being apprised of current events in hotel to assist Villas Guests
- Acts a liaison on behalf of the guest to expedite guest requests
- Maintains a professional and courteous attitude towards all guests (internal and external)
- Anticipating guests’ needs and guest expectations
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
