Concierge

BallenIsles Country ClubTuscaloosa, AL
Onsite

About The Position

Westerfield Club, located in Tuscaloosa, AL, is pleased to announce an excellent career opportunity for a part-time Concierge! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast-paced hospitality-focused property organization. As part of Troon, you will contribute to a global leader in golf and community management.

Requirements

  • Two to three years of experience in the hospitality industry.
  • Excellent verbal and written communication skills.
  • Maintains regular and reliable attendance.

Nice To Haves

  • Bachelor's degree in Hospitality Management or a related field.

Responsibilities

  • Serves as a local information source for members.
  • Maintains expertise in club events, hours, and all other aspects of the club to ensure information accuracy.
  • Assists the team in supplying Westerfield and Troon handouts, packets, and brochures.
  • Assists members with various services, such as making dining reservations, providing directions, and other special arrangements.
  • Assists members with questions and concerns, makes suggestions, and identifies possible solutions.
  • Answers all incoming calls to the member service desk.
  • Incorporates safe work practices in job performance.
  • Organizes and responds to all resumes and applications.
  • Provides timely responses to all emails and contact forms.
  • Performs other duties as required.

Benefits

  • Healthcare Benefits – Medical (if determined by the ACA measurement)
  • Retirement Benefits – 401(k) with employer match (19 years of age and older)
  • Additional Compensation – Eligibility for Service Charge, Employee Meals
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