Concierge - Part Time

Sonida Senior Living•Town of Amherst, NY

3d•Onsite

About The Position

The Amberleigh, a premier retirement community in Williamsville, NY provides quality care to residents in an INDEPENDENT LIVING, ASSISTED LIVING, MEMORY CARE community. We offer a comprehensive benefit package to include competitive wage/salary, health and dental insurance, 401k with company match & much more!

Requirements

MUST have computer knowledge. Microsoft Word, Excel and Outlook
Enjoy providing exceptional customer service and care to our senior residents
Appreciate the value of being a dependable & responsible member of greater team
Must have weekend availability

Responsibilities

Answers telephone and directs the caller to the appropriate individual. Also, provides information such as community address, directions to the community location, community fax numbers, company website, and other related information
Inputs maintenance requests into system
Updates resident roster and spreadsheets
Work with team to field phone calls and inquiries
Organize transportation requests for residents
Send appropriate emails to departments
Greets and directs visitors to the community
Receives, sorts, and forwards incoming mail
Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.)
Resolving customer questions and concerns

Benefits

Competitive wage/salary
Health and dental insurance
401k with company match
Company support for educational and learning opportunities
Paid referral programs for Team Member and Resident referrals
Medical, dental, vision, and life/disability insurances
401k retirement savings offering a discretionary match determined each year based on company performance
Employee Assistance Program
Dependent Care and FSA saving accounts
PTO available after 90 days
Paid Training