MAC-CONCIERGE

Sparrow • East Lansing, MI

2d • Onsite

About The Position

Concierge is the lead on the Concierge Desk at the MAC. Their main purpose is to sign members and guests up for programming for all programs the MAC offers.

Requirements

• CPR
• First Aid
• Minimum one year experience as a concierge caregiver or desk attendant.
• High school diploma, GED or successful completion of 12 grades combined with continued enrollment in early college program
• Demonstrates ability to use a keyboard as may be required to perform the essential duties of the job.

Nice To Haves

• Must have great customer service skills and ability to communicate well with people.

Responsibilities

• Greeting each Members and Guests
• Accept ownership and responsibility
• Maintain knowledge on current club programs
• Scheduling/reserving courts
• Sign-up for program registration
• Problem solving
• POS Transactions
• Answering phones, paging, and placing calls to VM
• Great Customer service for both members and guests.
• In depth knowledge of Club Automation software at the MAC
• Handles POS daily
• Assists with POS and Concierge desk training to Caregivers.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED