About The Position

GardaWorld Security Services is Now Hiring a Concierge Security Officer! Ready to suit up as a Concierge? What matters most in a role like this is your ability to build meaningful connections. Tell us about how your natural ability to engage with others reassures and inspires confidence. As a Security Officer – Concierge, there is a strong focus on customer service, as you will be working with people across all shifts in environments such as office towers, hotels, shopping centers, etc.

Requirements

  • Be authorized to work in the U.S.
  • Be able to provide documentation of a high school diploma or GED
  • Be able to ace (and pass) an extensive screening process
  • Exceptional customer service skills
  • Proficient in basic phone & computer skills
  • Must have strong problem-solving skills & great communication skills
  • Must have at least 1 year of Security, Military, or Law Enforcement experience!
  • Must have 1 year of security supervisor experience
  • You have a state license if required

Responsibilities

  • Customer service duties like welcoming, verifying identity, and guiding visitors
  • Manage access control
  • Perform regular patrols to identify potential risks
  • Inspect security equipment and report any maintenance needs
  • Respond to incidents, provide first aid, and coordinate with emergency teams
  • Answer questions in person or by phone
  • Write incident reports and communicate security concerns
  • Ensure the safety and protection of individuals and property
  • Ensure that GardaWorld Security core values are integrated into and throughout all business practice.
  • Supervise the day-to-day security service provided to the facility and ensure service is of the highest standards – capable of representing GardaWorld as the premier provider of security services in the industry
  • Ensure that operational logs, records and post orders are maintained appropriately.
  • Develop and maintain effective relationships with clients and employees and serve as the liaison between GardaWorld, our client, and our assigned staff
  • Maintain the goal of zero safety incidents, while at the same time managing a robust safety culture and a robust safety program that is appropriate to the operating environments
  • Regularly review security officer schedules and staffing levels to identify opportunities for improvement of security operations, decreased risk, and reduced cost where possible
  • Immediate responsibility to direct, supervise, and support shift officers.
  • Supervise & manage employees on your shift at your assigned job site.
  • Maintain a healthy, professional relationship with our client at the assigned site.
  • Exercise independent judgment and sound decision-making in performing all duties.
  • Additional duties as assigned.

Benefits

  • medical, dental, and vision insurance plans
  • a 401(k) retirement savings plan with employer matching contributions
  • paid time off (PTO) policy
  • paid holidays
  • disability coverage
  • life insurance options
  • Career growth opportunities at GardaWorld
  • Uniform provided at no cost
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