Concierge Security Officer for Luxury Condominiums

E.K.G. Security•Atlanta, GA

7d•Onsite

About The Position

EKG Security, Inc. is seeking a Full-Time Concierge Security Officer for luxury condominiums in Atlanta, GA. This role is a blend of security and hospitality, responsible for ensuring the safety, security, and well-being of residents, tenants, and visitors. The ideal candidate will be the first point of contact, providing a welcoming environment while maintaining a vigilant security presence. EKG Security, Inc. is a Georgia-based Service-Disabled Veteran-Owned Small Business with over 20 years of experience, committed to providing personalized and customized security services based on values of Integrity, Respect, Flexibility, Humility, Excellence, and Empowerment. They particularly value retired law enforcement officers and military veterans.

Requirements

Strong verbal and written communication skills.
Excellent interpersonal and customer service skills.
Ability to remain calm and professional in stressful or emergency situations.
Proficiency in using security technology, including CCTV and access control systems.
Basic computer skills (e.g., Microsoft Office Suite).
Must be reliable, punctual, and have a strong work ethic.
Ability to stand, walk, and sit for extended periods of time.
Must pass a Motor Vehicle, Drug Screen, and Criminal Background Check.

Nice To Haves

Retired law enforcement officer or military veteran

Responsibilities

Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises.
Operate and monitor security equipment, including CCTV cameras, access control systems, and alarms.
Conduct regular patrols of the property (both interior and exterior) to ensure the physical security of all areas.
Respond to and investigate security alarms and incidents, escalating issues to management and law enforcement as needed.
Provide excellent customer service to residents, tenants, and visitors, including greeting and assisting them with inquiries, directions, and requests.
Accept and log packages, deliveries, and mail, notifying residents/tenants of their arrival.
Maintain a clean and professional appearance in the lobby and at the security desk.
Assist with resident move-ins and move-outs, following established procedures.
Act as the first responder to all building emergencies, including medical, fire, and security incidents.
Follow established emergency protocols and procedures.
Coordinate with emergency services (police, fire, EMS) as necessary.
Complete detailed incident reports for all security-related events.
Maintain accurate and detailed daily activity reports (DARs), logs, and records.
Enforce property rules and regulations in a fair and professional manner.
Communicate effectively with management and other staff members regarding daily operations and any issues that arise.
Be fluent in computer functions and basic correspondence, email, and faxing/scanning documents.
Adhere to all company policies and procedures.