Concierge / Receptionist (On-Call/PRN)

RSL Employees LLCLakewood, CO
$19 - $24Onsite

About The Position

The Ridge Pinehurst is seeking a qualified PRN Concierge / Receptionist to be the welcoming first face or voice and brand ambassador to residents, families, and visitors when they arrive at The Ridge Senior Living. This role is for on-call/per diem shifts and is not a full-time position. The ideal candidate is dedicated, hardworking, friendly, and finds joy in making a difference in someone's life.

Requirements

  • Dedication to and passion to serve seniors and team members with excellent customer service skills, a high level of energy and compassion.
  • Demonstrate good judgment, problem solving and decision-making skills.
  • Encourage teamwork through cooperative interactions with co-workers and other departments.
  • Support a positive and professional image through actions and dress.
  • Excellent communication skills, including active listening.
  • Ability to speak, write and read English.
  • Minimum two years of experience in a related position.
  • High School education is required.

Nice To Haves

  • Receptionist/Front desk experience is preferred.
  • Experience in long-term care industry is preferred.

Responsibilities

  • Greet visitors seeking information about the property and be responsive to their needs.
  • Ensure residents, team members, family members, visitors, and vendors follow all community communicable disease protocols, including recording temperatures.
  • Assist residents, family members, and guests with general requests.
  • Arrange for tours of the property for spontaneous visits or scheduled appointments.
  • Answer telephones, record and channel information, direct calls, and relay messages professionally.
  • Display knowledge of services, programs, and pertinent information regarding the property.
  • Manage the mail meter, stamps, making copies, and other office operations tasks.
  • Process incoming mail and packages and distribute mail to appropriate mailboxes.
  • Other duties as assigned.

Benefits

  • Employee-only health, dental and vision coverage for as low as $72/month.
  • Family coverage options for health, dental, and vision plans.
  • Life insurance.
  • Short and long-term disability insurance.
  • Employee assistance program.
  • 401k.
  • Generous PTO policy.
  • Ability to pick your own holidays.
  • Free access to a gym and pool.
  • Deeply discounted rates on salon/massage services and gourmet meals.
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