Concierge

Securitas Security Services • San Francisco, CA

8d

About The Position

The Concierge Officer position helps maintain a safe and secure environment for
our clients by remaining visible, actively monitoring
the premises, and maintaining access control. They preserve order
while enforcing regulations and directives for a client site pertaining to
personnel, visitors, and the area. Frequently our Concierge Officers will
provide customer service and information to a client’s employees and customers.

The Concierge Officer is a public facing, customer service driven position. If
you have receptionist, hospitality, or retail industry background, you are a
great fit for this role. No customer service experience? No problem! With a
positive attitude and outgoing personality, we will provide the training and
knowledge you need to be successful in the security industry.

Nice To Haves

• Previous experience in a commercial real estate environment and high rise buildings.
• Knowledge of security systems and procedures.

Responsibilities

• Access Control:
• Monitor and control access to the building, ensuring only authorized personnel and visitors are permitted entry.
• Verify identification and issue visitor passes according to established procedures.
• Maintain accurate records of visitors, vendors, and deliveries.
• Customer Service:
• Greet tenants, visitors, and vendors with a warm and professional demeanor.
• Provide information and directions to building occupants and guests.
• Respond to inquiries and resolve issues promptly and efficiently.
• Security Monitoring:
• Monitor CCTV cameras and alarm systems to detect and respond to security breaches or emergencies.
• Conduct regular patrols of the building and surrounding areas to identify and address potential security risks.
• Report any suspicious activity or security concerns to the appropriate authorities.
• Emergency Response:
• Respond to emergencies, such as fire alarms, medical incidents, and security threats, according to established protocols.
• Provide first aid and CPR as needed.
• Assist with building evacuations.
• Administrative Tasks:
• Maintain accurate logs and records of security incidents, maintenance requests, and other relevant information.
• Prepare reports as required.
• Assist with administrative tasks as needed.
• Policy Enforcement:
• Enforce building rules and regulations.
• Address violations in a professional and courteous manner.

Benefits

• Retirement plan
• Employer-provided medical and dental coverage
• Company-paid life insurance
• Voluntary life and disability insurance
• Employee assistance plan
• Securitas Saves discount program
• Paid holidays
• Paid time away from work

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed