Concierge Medical Assistant — Expert Phlebotomist (CMA/RMA/CCMA)

PrimaryMD • New York City, NY

6d • Onsite

About The Position

PrimaryMD is a concierge primary care and longevity practice redefining what medicine feels like. We're hiring a Certified Medical Assistant for our Hudson Yards practice — the clinical hands of our NYC care team. This is patient-facing, hands-on work for someone who takes real pride in their craft: flawless blood draws, smooth visit flow, prior authorizations that don't stall, and referrals that actually land. Our members pay for a premium experience, and you're a big part of what makes it feel that way.

Requirements

• Current national MA certification required: CMA (AAMA), RMA (AMT), or CCMA (NHA).
• Expert phlebotomist — 2+ years of regular, high-volume draw experience.
• 3+ years as a medical assistant in outpatient, primary care, or specialty practice.
• Hands-on prior authorization experience — you've worked insurer portals, peer-to-peer queues, and know how to get to "approved."
• EKG, point-of-care testing, and EMR proficiency.
• Meticulous — specimens, documentation, and follow-ups are always right.
• Warm and unflappable with patients; service mindset suited to a concierge membership practice.
• Self-starter who follows tasks through to done, not just handed off.
• Team player who communicates clearly and asks when unsure.

Nice To Haves

• Separate phlebotomy certification (CPT) a plus.
• Familiarity with NYC hospital systems, imaging centers, and specialist landscape strongly preferred.

Responsibilities

• Perform daily blood draws with exceptional technique and a calm, reassuring presence.
• Handle specimen processing, labeling, and lab logistics end to end.
• Room patients, take vitals, administer EKGs and point-of-care testing, prep for procedures, and keep the clinical day running smoothly for our physicians.
• Own prior auths from submission to approval — imaging, medications, specialist visits.
• Coordinate referrals with specialist offices and imaging centers across the city and follow through until the patient is seen.
• Use your working knowledge of New York's hospital systems (Mount Sinai, Lenox Hill / Northwell, NewYork-Presbyterian / Weill Cornell), imaging centers, and pharmacies to keep care moving — calling, faxing, portal-chasing, and following up so patients never have to.
• Inventory, supplies, exam room turnover, equipment checks, and the operational details that make a clinical space feel effortless.

Benefits

• Competitive package. $55,000–$70,000 base plus benefits, in a collaborative culture that mirrors our PACI principles — Personalized, Accessible, Caring, Inspiring.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed