Concierge Hospitality Specialist

Ricoh•Washington, DC

2d•$22 - $24•Onsite

About The Position

This position works closely with office administration to ensure the organization effectively represents the customer's culture externally. Responsibilities include greeting visitors and callers, coordinating conference room scheduling, preparing for key client visits (e.g., signage, workspace setup), and managing client travel arrangements when needed. The role also supports company-wide events such as parties, group functions, and department meetings, and may involve general clerical duties including reception, copying, mail services, and shipping/receiving.

Requirements

High school diploma or equivalent
1–3 years of experience in a related field
Strong organizational and coordination skills
Demonstrated customer service excellence
Proficiency in Microsoft Office Suite and general PC skills
Strong problem-solving abilities
Ability to operate audio-visual equipment
Ability to work with minimal supervision

Nice To Haves

Experience working in a corporate headquarters environment preferred

Responsibilities

Greet visitors and guests; validate against guest lists and provide badges and parking validation as required
Serve as company concierge to guests, clients, and staff, including facility tours and recommendations (hotels, restaurants, local attractions)
Coordinate catering for meetings with internal teams and vendors
Maintain and update company phone and speed dial directories
Schedule meeting rooms and ensure proper setup and supplies are ready prior to meetings
Assist with audio-visual equipment for meetings
Provide backup clerical support for Executive Assistants
Support additional departmental or non-client business activities as needed
Assist in daily facility management operations
Perform other duties as assigned
Create proposals within customer systems and print production environments
Provide support to executive-level, client-facing staff
Coordinate vendor procurement for special projects
Represent the culture and brand of both Ricoh and the customer